User Terms

# User Terms & Conditions – BlueSky Agency **Website:** https://blueskyagency.site/ **Last Updated:** October 2026 ## 1. Introduction Welcome to BlueSky Agency. These Terms & Conditions govern your access to and use of our website, platform, and services. By accessing our website or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our services. ## 2. Our Services BlueSky Agency provides digital services, which may include WhatsApp API integration, business messaging solutions, communication tools, and related digital services. The availability and features of our services may vary depending on the selected plan, third-party providers, and applicable requirements. ## 3. Eligibility and Account Registration To use our services, you must: - Provide accurate and complete registration information. - Be legally eligible to enter into a binding agreement. - Keep your account credentials confidential. - Notify us promptly if you suspect unauthorized access to your account. - Ensure that your account information remains accurate and up to date. You are responsible for activities carried out through your account, subject to applicable law. ## 4. Acceptable Use Policy You agree to use our services lawfully and responsibly. You must not: - Send spam, fraudulent messages, or misleading communications. - Send messages without the necessary consent or authorization. - Use our services for illegal activities, harassment, or deceptive practices. - Violate the privacy or intellectual property rights of others. - Attempt to bypass platform restrictions or security measures. - Distribute malicious software or attempt unauthorized access to our systems. - Use WhatsApp or other third-party services in violation of their applicable policies. We may investigate suspected violations and suspend or restrict access where reasonably necessary and legally permitted. ## 5. WhatsApp and Third-Party Services Our services may depend on third-party platforms, including WhatsApp, Meta, payment gateways, hosting providers, and other service providers. Your use of these third-party services may also be governed by their own terms, policies, and requirements. BlueSky Agency does not own or control these third-party platforms. We are not responsible for outages, policy changes, account restrictions, or service interruptions caused by third parties, except to the extent responsibility cannot be excluded under applicable law. ## 6. Fees and Payments Certain services may require payment according to the prices and terms communicated at the time of purchase. - Customers must pay the applicable fees before or during the service period, as specified in their selected plan. - Any applicable taxes, including GST, will be charged as required by law. - Third-party charges may apply where disclosed. - Customers are responsible for reviewing the plan details and payment terms before purchasing. - Any recurring payments or renewals will be disclosed where applicable. Payments must be made through the payment methods authorized by BlueSky Agency. ## 7. Refund and Cancellation Policy Refund eligibility depends on the service purchased and the refund terms communicated before payment. Unless otherwise stated in the applicable service agreement or required by law, payments for services already delivered or activated may not be refundable. To request a cancellation or refund, contact us using the details provided below. Each request will be reviewed according to the applicable terms and law. Nothing in this section limits any consumer rights available under applicable law. ## 8. Free Trials and Demonstrations BlueSky Agency may offer free trials, demonstrations, or promotional access to selected services. - Availability and duration may vary. - Some features may be limited during a trial or demonstration. - Additional payment may be required to continue using paid services. - Any applicable charges or conversion to a paid plan will be communicated before they take effect. We reserve the right to modify or discontinue promotional offers in accordance with applicable law. ## 9. Intellectual Property All content on our website, including text, graphics, logos, designs, and original materials, is owned by or licensed to BlueSky Agency unless otherwise stated. You may not copy, reproduce, distribute, modify, or commercially exploit our intellectual property without prior written permission, except where permitted by law. Third-party names, logos, and trademarks remain the property of their respective owners. ## 10. Service Availability and Changes We aim to provide reliable services but do not guarantee uninterrupted or error-free operation. Services may occasionally be unavailable due to maintenance, technical issues, security concerns, third-party outages, or circumstances beyond our reasonable control. We may update, modify, or discontinue features when reasonably necessary, subject to applicable contractual and legal obligations. ## 11. Account Suspension and Termination We may suspend, restrict, or terminate access to our services if: - You violate these Terms & Conditions. - Your use creates a security or legal risk. - Your account is involved in fraudulent or unauthorized activities. - A third-party platform requires restriction or suspension. - Payment obligations remain unpaid after applicable notice, where required. Where reasonably practicable, we will provide notice and an opportunity to resolve the issue, unless immediate action is necessary for security, legal compliance, or protection against harm. You may request account closure by contacting us. Any outstanding payment or data-retention obligations will remain subject to applicable agreements and law. ## 12. Limitation of Liability To the extent permitted by applicable law, BlueSky Agency will not be liable for indirect, incidental, special, or consequential losses arising from the use of our services. We do not exclude or limit liability where such exclusion or limitation is prohibited by law, including applicable consumer-protection rights. Nothing in these terms guarantees a particular business outcome, revenue, customer response, or marketing result. ## 13. Indemnification To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of our services, your violation of these terms, or your infringement of another person's rights. This provision does not apply to the extent a claim results from our own negligence, misconduct, or other liability that cannot lawfully be excluded. ## 14. Privacy and Data Protection Your use of our services is also subject to our Privacy Policy, available on our website. We handle personal information in accordance with our stated privacy practices and applicable data-protection laws. You are responsible for ensuring that any contact lists, customer information, or other data you upload or process through our services has been collected and is used lawfully. ## 15. Changes to These Terms We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements. Updated terms will be published on our website with a revised “Last Updated” date. Where required by law, we will provide appropriate notice or obtain consent. ## 16. Governing Law and Disputes These Terms & Conditions are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities with jurisdiction under applicable law. Nothing in this section limits any mandatory consumer rights or legal remedies available to users. ## 17. Contact Information For questions, support requests, or concerns regarding these Terms & Conditions, please contact us: **Company Name:** BlueSky Agency **Website:** https://blueskyagency.site/ **Mobile:** +91 9507196648 **Address:** Boring Road, Patna, Bihar, India – 800001 **Email:** Please add your official BlueSky Agency support email. By using our website or services, you acknowledge that you have read and understood these Terms & Conditions.